Lots of articles http://www.telecommuterjobs.net/listings.rss Software Technical Support Representative About the Opportunity We are searching for an experienced Support Representative. This person will focus their day around solving inbound software issues for our core EAM/CMMS application and related mobile software. A proactive, high-energy person is desired to provide service excellence to our customers. This role will be a home office position, so being self-motivated is a key characteristic for success with this position. Person will report to Support Team Lead, and will be expected to produce professional and quality results. Requirements: ·         Full-time availability between 8am-5pm Eastern time ·         Business software troubleshooting experience including the ability to quickly identify a problem and follow it through to resolution in a timely manner ·         Excellent written and verbal communication ·         Strong understanding of Microsoft Office tools ? Outlook, Excel, and Word are most commonly used ·         Self-motivated learning style with a drive for consistent improvement Preferred: ·         Customer management tools experience including the ability to efficiently document support incidents, track progress and time allocated, and close with resolution Report design and architecture experience including the ability to understand customer requirements and produce concise reports using our proprietary reporting engine ·         Microsoft SQL scripting experience including basic to intermediate select statements,  joins, and updates for database troubleshooting and correction Technical scope experience including the ability to clarify customer needs and produce clear and concise documentation Data migration experience including the ability to effectively map data between databases and prepare spreadsheets for import We are eager to bring on a candidate for this position. Please submit all inquiries and resumes via email. Following a formal review of your resume, you may be requested to document explanations for the above Requirements and Preferred characteristics, as well as, produce sample work from prior positions. About Maintenance Connection Maintenance Connection provides Facility Maintenance and Asset Management Software (Browser-Based CMMS) to organizations worldwide. Our unique blend of technology and personalized service is a critical component of our client satisfaction. Our attention to service is evident in the people we hire, the systems we develop and the way we interact with our clients.  For more information, please visit www.maintenanceconnection.com. Thu, 09 Sep 2010 04:05:26 -0400 http://raleigh.craigslist.org/tch/1917849826.html http://www.telecommuterjobs.net/listings/619478.rss Software Technical Support Representative About the Opportunity We are searching for an experienced Support Representative. This person will focus their day around solving inbound software issues for our core EAM/CMMS application and related mobile software. A proactive, high-energy person is desired to provide service excellence to our customers. This role will be a home office position, so being self-motivated is a key characteristic for success with this position. Person will report to Support Team Lead, and will be expected to produce professional and quality results. Requirements: ·         Full-time availability between 8am-5pm Eastern time ·         Business software troubleshooting experience including the ability to quickly identify a problem and follow it through to resolution in a timely manner ·         Excellent written and verbal communication ·         Strong understanding of Microsoft Office tools ? Outlook, Excel, and Word are most commonly used ·         Self-motivated learning style with a drive for consistent improvement Preferred: ·         Customer management tools experience including the ability to efficiently document support incidents, track progress and time allocated, and close with resolution Report design and architecture experience including the ability to understand customer requirements and produce concise reports using our proprietary reporting engine ·         Microsoft SQL scripting experience including basic to intermediate select statements,  joins, and updates for database troubleshooting and correction Technical scope experience including the ability to clarify customer needs and produce clear and concise documentation Data migration experience including the ability to effectively map data between databases and prepare spreadsheets for import We are eager to bring on a candidate for this position. Please submit all inquiries and resumes via email. Following a formal review of your resume, you may be requested to document explanations for the above Requirements and Preferred characteristics, as well as, produce sample work from prior positions. About Maintenance Connection Maintenance Connection provides Facility Maintenance and Asset Management Software (Browser-Based CMMS) to organizations worldwide. Our unique blend of technology and personalized service is a critical component of our client satisfaction. Our attention to service is evident in the people we hire, the systems we develop and the way we interact with our clients.  For more information, please visit www.maintenanceconnection.com. Thu, 09 Sep 2010 04:04:10 -0400 http://minneapolis.craigslist.org/ank/tch/1917849440.html http://www.telecommuterjobs.net/listings/619468.rss Looking for experienced computer repair technicians with at least 2 years experience. Must be able to perform diagnostics for all hardware and software related issues and troubleshoot on PC's and Mac's. We are looking for self starters who are comfortable working independently who can provide a high level of customer service and professsionalism to small to mid-sized business owners. Must be comfortable in communicating computer processes to non-technical customers as well as ability to provide group and individual training and technical support. Must also have experience in set up and repair on network systems. This is a part time contract position, compensation is $35-$45 per hour. Tue, 07 Sep 2010 04:04:31 -0400 http://minneapolis.craigslist.org/hnp/tch/1915834523.html http://www.telecommuterjobs.net/listings/619282.rss Telemarketer STAR needed -- experienced only, needed to start getting Hail storm leads in Northern Virginia -- will give base hourly salary but pays commission also-need to get someone that has run a telemarketing operation knows how to get phone lists for areas and get leads before call office at 703-849-8959 or call Bob at 703-864-5183 Mon, 06 Sep 2010 04:06:04 -0400 http://washingtondc.craigslist.org/nva/tch/1911469498.html http://www.telecommuterjobs.net/listings/619224.rss Part time (full time possibility) tech support position for established solar company in Novato. Must have substantial understanding of OnGrid program and customization for commercial and residential applications. Some telecommuting OK. Fri, 03 Sep 2010 04:06:40 -0400 http://sfbay.craigslist.org/nby/tch/1891821822.html http://www.telecommuterjobs.net/listings/618976.rss Support and Quality Specialist  ·         Status: Full Time, permanent exempt employee. ·         Start Date : ASAP ·         Local/Regional Portland, OR candidates preferred ·         Telecommuting position (8am-5pm or close variation) with occasional in-person meetings. ·         No relocation, No third party candidates, No agencies ·         Rate:  DOE ·         Permanent employees have a competitive benefits package and participate in our company profit sharing program.   Bonuses are awarded for overtime. ·         Must be available to interview in person.    The position of Support & Quality Specialist is a telecommuting position and a role that combines customer support with quality assurance.  Infinity Digital believes that the most successful quality person will be someone who has some skin in the game as it relates to customer support.  Defects will not be ignored if you are supporting the solution in the future.  Also, to be successful in a support role you will need to have intimate knowledge of the product.  We believe this experience with the products is best gained by being involved in the quality testing process.  As a result, we believe in the combination of these two roles into a single position.  Note ? for the same reasons all R&D engineers participate in the support process. The ideal candidate must be technical enough to glean relevant information from R&D, possess interpersonal skills that demonstrate their ability to get along with people, show a desire and ability to learn, and have skills in troubleshooting complex situations. All Infinity Digital employees are expected to contribute to the business in any way possible to ensure the success of the business.  A high value is placed on flexibility and a willingness to learn and contribute.  Beyond those key attributes each person is expected to specialize and excel in particular areas of the business. This position has the following responsibilities - Primary ? ·         Support Specialist ·         Support contact for Infinity Digital during standard business hours (backed up by R&D) ·         After hours support - primary contact for 28 weeks (backed up by R&D) ·         Product installations and upgrades (occasional travel) ·         Quality Specialist ·         Work and collaborate effectively with other project team members; conduct software QA/testing ·         Improve software QA/testing efficiency through processes and procedures with the goal to reduce defects and improve testing time using industry practices such as risk based testing ·         Ability to define overall software testing strategy and testing plans for applications under development ·         Design, create, execute, and maintain software test cases ·         Analyze, triage, and manage software defects, and work closely with the development team to fix the defects, and then verify for closure. ·         Evaluate, recommend, and implement software testing/automation tools   Secondary ? ·         Internal technical support ·         Owner of the internal product knowledge base ·         Owner of the customer support ticket system ·         Create customer facing documentation ·         R&D tasks ·   Evaluation and creation of technology to support internal processes ·   Development of customer facing tools ·         Other tasks that contribute to Infinity Digital's success as a business With demonstrated abilities this position can grow into a lead position.   Required Skills:   ·         Five + years of experience in Software Quality Assurance and testing ·         Strong skills and experience in various software QA/testing methodologies, including functional testing, system testing, integration testing, regression testing, and performance/stress testing ·         Strong experience in developing and executing QA/testing strategy, test plan, test cases and scripts ·         Strong experience in analyzing, prioritizing, and managing software defects, and effectively working with developers in fixing, verifying and closing defects ·         Solid understanding and knowledge of custom application development ·         Experienced and successful telecommuter     Preferred Skills: ·         Creative, team oriented, a quick learner and self motivated to produce results ·         Ability to embrace new challenges.  As a small company, there is a chance to play many roles and have a variety of responsibilities. ·         Expertise with Windows Server 2003 and 2008 R2 ·         Expertise with Virtualization for simulating customer deployments. ·         Expertise with MySQL ·         Experience with Java ·         Experience with Digital Printing, imposition ·         Ability to learn.  Digital printing is a big space, with information around every corner.  Each project brings new opportunities to grow and learn.   About Infinity Digital -   Infinity Digital?s business is all about custom software in the Digital Print Industry.  Getting print jobs efficiently through the workflow in a scalable and reliable manner for the largest and most important industry leaders is our specialty.   We are the best at what we do and believe in hiring the best people for our team.   If you want to work on our team, qualified candidates please reply to this posting with your resume and compensation history   Thu, 02 Sep 2010 04:04:19 -0400 http://portland.craigslist.org/clk/tch/1931910136.html http://www.telecommuterjobs.net/listings/618624.rss iPod instruction needed in my home @ $12/hr. Wed, 01 Sep 2010 01:03:43 -0400 http://miami.craigslist.org/brw/tch/1929492447.html http://www.telecommuterjobs.net/listings/618542.rss Looking for someone to help configure Sugar on our 5 users machines (as well as the admin), add accounts from order screen and train each individual user on how to best utilize Sugar. Mon, 30 Aug 2010 01:02:14 -0400 http://chicago.craigslist.org/chc/tch/1926148093.html http://www.telecommuterjobs.net/listings/618438.rss